Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring your paper slip to the surgery
We do not take repeat prescription requests over the phone or email.
To be on the safe side, always try to order repeat prescriptions when you still have seven days’ supply at home.
Do not include additional non-repeat items on your repeat prescription request form. For any such additional items an appointment with your doctor may be required. Please do not allow your medication to run out and then expect a repeat prescription to be issued on the same day. Only in absolute emergencies would such requests be granted.
Requests should be left in the box opposite the reception desk. Wherever possible please always use the tear-off portion of the prescription, designed specifically for requesting repeat prescriptions. Indicate clearly the particular repeat item(s) required.
If the tear-off portion has been mislaid, then please write your request clearly, including name, address, date of birth and full details of the item(s) required.
If you are requested to see a doctor for a review of your medication please ensure it is with the doctor who normally prescribes for you. When making an appointment for such a review of your medication please book this well in advance since such appointments are not considered as urgent.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Prescriptions for medication that needs to be reviewed or re-authorised require up to 4 days to be issued.
Repeat prescriptions will be returned by post if the original request is accompanied by a stamped self-addressed envelope.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at the surgery or fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 0161 804 9899
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.